PRIVACY POLICY

Last Updated: September 7, 2026

This Privacy Policy describes how Aueloras ("we", "us", or "our") collects, uses, shares, and protects your personal information when you visit our website, use our services, or make a purchase from us.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect personal information such as your name, email address, phone number, billing address, shipping address, and other information you provide to us.

We may also collect information relating to your orders, including products purchased, transaction amounts, payment status, and order history. Payment information is processed securely by our payment service providers, and we do not directly store complete credit or debit card numbers.

We may automatically collect certain technical information when you use our website, including your IP address, browser type, device information, operating system, cookies, pages viewed, and browsing activity.

If you contact our customer service team, we may also collect the information contained in your communications with us.

How We Use Your Information

We use your personal information to process and fulfill orders, provide shipping and delivery updates, communicate with you about your purchases, provide customer support, process returns and refunds, improve our website and services, detect and prevent fraud or unauthorized transactions, and comply with applicable legal obligations.

Where permitted by law, we may also use your information to send you promotional emails, special offers, product updates, or other marketing communications. You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in our emails.

Cookies and Tracking Technologies

We may use cookies and similar technologies to operate our website, remember your preferences, understand how visitors use our website, improve our services, and provide relevant advertising.

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

How We Share Your Information

We may share personal information with trusted third parties that help us operate our business, including payment processors, shipping and logistics providers, website hosting providers, analytics providers, customer service providers, marketing partners, and other service providers.

These service providers are permitted to use your information only as necessary to provide services to us and are expected to protect your personal information appropriately.

We may also disclose information when required by law, regulation, legal process, or governmental request.

We do not sell your personal information for monetary consideration.

Legal Basis for Processing

For customers located in the European Economic Area, United Kingdom, or other jurisdictions with similar privacy laws, we process personal information when necessary to perform a contract with you, comply with legal obligations, pursue legitimate business interests, or when you have provided your consent.

Where processing is based on consent, you may withdraw your consent at any time.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to request access to your personal information, correct inaccurate information, request deletion of your information, restrict or object to certain processing activities, request data portability, or withdraw consent.

You may also have the right to submit a complaint to the appropriate data protection or privacy authority in your jurisdiction.

To exercise your privacy rights, please contact us at support@aueloras.com.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfill orders, maintain business and transaction records, comply with legal and accounting requirements, resolve disputes, and enforce our agreements.

Retention periods may vary depending on the type of information and applicable legal requirements.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage system is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Because we work with service providers and customers in different locations, your personal information may be processed or stored outside the state, province, or country in which you reside.

Where required by applicable law, we use appropriate safeguards for international transfers of personal information.

Children's Privacy

Our website and services are not intended for children who are below the minimum legal age required to consent to the collection and processing of personal information in their jurisdiction.

We do not knowingly collect personal information from children in violation of applicable law.

Third-Party Links

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services, legal requirements, or other operational reasons.

Any updated Privacy Policy will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:

Aueloras

Email: support@aueloras.com

Address:
813 Linda Lane
Panama City Beach, FL 32407
United States

We are committed to protecting your privacy and providing you with a safe and reliable shopping experience.